Emotional intelligence in business. Many people think that intelligence is all it takes to judge a person’s qualities or attribute their success. However, you have probably met someone who is wise and efficient but difficult to communicate with.

Perhaps they are unfavorable or demanding. Perhaps they pay attention poorly and tend to take responsibility for problems on others. Such people have mental abilities, but not emotional intelligence.

What Is Emotional Intelligence?

Any fan of Napoleon Hillside knows that the ability to control ideas is essential to business and life success. But often the management of ideas begins with the management of feelings and attitudes, which is the meaning of emotional intelligence.

The emotional challenge quotient (EQ) was used in the late 1980s, but in the very early 1990s the idea was further explored by two scientists, Peter Salavoy and John Mayer.

They used the term “emotional intelligence” (EI) to refer to “a set of abilities that were supposed to complement the accurate assessment and expression of feelings about oneself and others, the effective politics of feelings about oneself and others, and the use of sensations.” to inspire, plan and achieve in life.” Daniel Goleman later promoted this call in his book Emotional Intelligence: Why It Might Produce More Than IQ.

Basically, emotional intelligence is about the ability to recognize and understand your feelings and people’s feelings towards you and manage them in an effective, healthy and balanced way.

Important Stuff About Emotional Intelligence

People with high emotional intelligence:

Self-Awareness: They understand their feelings and are therefore better able to manage them.
Self-Regulation: They may take a moment to assess their feelings rather than act impulsively.
Motivated: They are efficient and effective in achieving short and long term goals.
Empathy: They have the ability to acknowledge the feelings and points of view of others without judgment, which makes them proficient in dealing with others and outstanding.
Socially developed: they are prone to group games, friendly and pleasant.
Durable: They know that life is full of ups and downs and they can survive the downs. They don’t let challenges keep them from progressing towards their goals.

To have emotional intelligence, you need to learn:

Acknowledge your feelings and the feelings of others: how do you feel? What do others feel? This requires understanding emotional cues, such as heart palpitations when you are upset, and facial or body cues from others.
Understand your feelings: why do you feel doing this?
Assess your feelings: is your emotional reaction adequate?
Respond to your feelings: How can you manage your feelings to influence a favorable outcome?

Emotional intelligence is not about trying to avoid or reject unpleasant sensations, but rather about understanding and managing them in a way that is useful in your life.

For example, you might be upset that someone left you a bad review or demanded a refund, but the ranting and rambling just keeps making you feel bad. Reacting by attacking a buyer or customer will hurt your business.

Rather, you can walk away to assess the appropriateness of a review or return (perhaps there is something you can fix), or simply admit that you can’t keep everyone happy all the time and move on to the next sale.

Why is Emotional Intelligence Important in a Home Business?

Running a home business is an emotional rollercoaster with ups and downs, weaves and often loops-de-loops. Without great emotion management, you will end up as a warm mess.

The reality is that many people who are not effective in a home business have trouble managing their adverse feelings. They accept failure and use it to validate quitting.

Your feelings will play a big role in your home business because they will affect how you:

Feel your business. When you are truly successful, you will feel great, but when you experience failure, frustration, and frustration, you are more likely to feel unmotivated and may consider quitting.
Act. If you feel depressed, you find it difficult to work, which can affect your efficiency.
Relate to others. Feelings of irritation or rage can translate into others even if they are not involved.

When do you need great emotional intelligence in your business?

Feelings are constantly present in your life, although sometimes they may seem neutral. However, when feelings run the risk of going to extremes that can affect how you act or treat others, you need high emotional intelligence.

This is when you have:

Setbacks, setbacks or disappointments
Limited lead times
Receiving unsolicited comments or feedback
Challenging clients or clients
An unexpected change
Decrease in sources such as a decrease in capital or large expenses

Generally, when you feel efficient and positive, you will be efficient, so you don’t have to think that favorable feelings can slow you down. However, if you’re feeling so positive that you’ve decided to dwell on your success, chances are you’re in trouble.

Success in a home business is achieved through routine, sustained initiative. While you can save a little on energy, for example if you’re sick or going on vacation, you can’t depend on it forever.

So when you feel good, you need to make sure that these feelings are not too important for you to relax.

Step by Step How to Improve Emotional Intelligence in Business

While there is a debate between nature and the support of human development, the conventional wisdom is that most people are born with a character that influences how they look at and act on the planet.

Some people are reactionary, while others are calm about the points. Some people see the glass as half empty, while others see it as half full and consider it an honor to have a glass from the start.

If your emotional responses to challenges are leaning toward the unfavorable, don’t worry. You can improve your emotional intelligence. Here are 10 ways to develop your emotional intelligence.

Step 1 Be self-aware: learn to acknowledge your feelings. This means taking note of physical cues, which often have an emotional basis, such as lethargy with depression or stress with stress.
Step 2 Reacting Not Reacting: This can be the most difficult component of improving emotional intelligence because emotional responses are often automated and trained. Instead of letting your impulse take over, take a moment to think and then take a purposeful response.
Step 3 Know your reasons. One of the best ways to change how you react to emotional ups and downs is to learn what triggers them. If your first reaction to a bad review is defeatist thinking, knowing this will help you better speak on your own from unfavorable internal dialogue. Moreover, you can try to avoid offsets preferably. For example, don’t read reviews.
Step 4 Develop compassion: Learn to put yourself in other people’s shoes. Without compassion, you will appear selfish and disinterested.
Step 5 Learn to declare: This can be especially difficult if you are mentally depressed, but the more you can focus on the best in life and business, the better off you will be.
Step 6 Take review well: Instead of taking unfavorable remarks as a person, pay attention and appreciate what was said. Assess if the remark makes sense. If yes, use it to improve your services or product or act better. Otherwise, say thanks and move on.
Step 7 Be Resilient: When you get knocked down in business, jump in for support. Giving credit to your worries, disappointments, and failures demotivates you and prevents you from realizing your full potential in business as well as in life.
Step 8 Have a personal commitment: If everyone else is to blame for the failure of the business, it’s time to find a problem. Yes, outside forces can influence your initiatives, but ultimately your success is up to you. If something doesn’t work out, admit it, fix it, and keep moving closer to your goal.
Step 9 Be an energetic audience: don’t just listen to what is being said, but really pay attention not only to the words, but also to the tone and body movements.
Step 10 Pay attention to how you communicate: tone and choice of words can make a big difference in how others react to you. True leaders are great audiences (#9) and great communicators.

Don’t underestimate the power of emotional intelligence to improve your business. The better you can handle the emotional ups and downs in business and life, the better and more positive you will be, and the better your connections will be.

Related post: